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Positive Interaction Skills

Dec 2004
  • Ages: 
  • Format: 
    Spiral bound
  • Size: 

Positive Interaction Skills provides group facilitators with a flexible programme to enable participants to develop good personal interaction skills.

  • The programme can be adapted to suit a wide variety of groups, settings and needs. Full guidance notes for facilitators, session plans, handouts and activities are provided to enable the session themes to be fully developed.

The book is planned so that sessions can be used independently as required to meet specific needs.

This practical and thought-provoking resource is filled with workable ideas that can be used to improve interaction skills in meaningful ways. It is an indispensable resource.


264pp, A4, wire-o-bound


• Part 1 Preparing to run an interaction skills group:

  1. Introduction
  2. Organising the group
  3. Guidelines for success
  4. Strategies to overcome common problems

• Part 2 Positive interaction skills sessions:

  1. Introducing positive interaction skills
  2. Exploring social perception
  3. Recognising influences on interaction
  4. Developing support networks
  5. Understanding body language
  6. Making conversation
  7. Learning to listen
  8. Starting, sustaining and ending friendships
  9. Establishing and keeping close relationships
  10. Appreciating other points of view
  11. Creating trust and learning to self-disclose
  12. Resolving conflict in relationships
  13. Being assertive and handling criticism
  14. Overcoming shyness and loneliness
  15. Building confidence and self-esteem
  16. Managing emotions
  17. Improving self-management skills.
Published reviews: 

"The advice on identifying clients for the group and on dealing with difficult situations will be of particular use to those running groups experienced clinicians will also benefit from the counselling...this book is a well thought-out, clearly written, practical resources."
Update Magazine (I.A.S.L.T.)

"This user friendly and practical book provides a flexible and thorough introduction...sessions flow logically. What makes this book a l useful resource is its flexibility."
Brian Keogh, Frontline

"The book is well laid out and easy to read."
Speech  Language Therapy in Practice

"Does exactly what it says...will be useful to anyone wanting to run an interaction skills written in a very clear, methodical manner, without being boring...some really good practice advice...would be a valuable resource...provides a wealth of ideas ."
OTPLD Newsletter

"This manual is aimed at trainers and groupwork leaders...the introductory section provides advice on organising a group...followed by guidance and practical materials." 


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Robin Dynes

Robin has worked for Social Services, The NHS, The Probation Service, and Adult Learning for over 30 years.  Most recently he has been the Social Inclusion Officer across two authorities. His main role was to develop an innovative outreach curriculum that is accessible and meets the needs of people with disabilities, older people and others who are vulnerable. The aim being to ensure equal opportunity for people with disabilities so they have an active and fulfilling role within the community.

To do this he formed partnerships with day centres, residential homes, social work teams, primary care, special schools, probation, employment agencies, elderly clubs, churches and other providers of services within the community.  He also advised and contributed to disability awareness and qualification training programmes for adult learning staff and tutors and the other agencies involved.

Previously he managed a mental health day centre and has worked in multi-purpose day centres, a number of psychiatric hospitals, probation and is a trainer and counsellor.